About us


Our Vision

To improve the efficiency and effectiveness of healthcare practice management for better patient outcomes.

National Board and State Branches

The AAPM has a National Board of Directors and State Branches across Australia.

The National Board of Directors consists of representatives from State Branches. Its function is to provide strategic direction to AAPM in the areas of membership,
education, and marketing.


Founded and formally registered in 1979, AAPM is a non-profit, national peak association recognised as the professional body dedicated to supporting effective Practice Management in the healthcare profession.

AAPM members are employed in all areas of healthcare including general practice, allied health, dental, medical specialties, physiotherapy and podiatry. AAPM represents practice managers, business managers, service managers, CEOs and principals – the key-decision makers in a practice.

The role of Practice Management in a healthcare setting involves strategic planning, reviewing and the implementation of processes in practices which increase efficiency and contribute to the overall notion of ‘excellence in healthcare’.  AAPM provides a career pathway recognizing the experience and qualifications of members through Certified Practice Manager and Fellow status.
This is achieved using the core principles of healthcare management:

  • financial
  • human resources
  • planning and marketing
  • risk management
  • governance
  • accreditation
  • business and clinical operations
  • professional responsibility
Practice Managers are increasingly the decision makers in healthcare practices. They are the key drivers in implementing new systems and processes.


 All purchase decisions 70%
 It decisions 80% 
 Hiring staff  90% 

Source: 2013 research conducted by InSync Surveys

AAPM Convocation Meeting in 2012 determined that AAPM should change its name from the Australian Association of Practice Managers to the Australian Association of Practice Management, in order to be more inclusive of all healthcare practice management professionals regardless of its name.  The change was formalised in 2014.


AAPM advocates on behalf of Healthcare Practice Management to ensure government policies reflect and promote efficiency in healthcare Practice Management and optimum patient care.

AAPM is represented on the following committees:

  • Practice Incentive Payments (PIP) Advisory Committee
  • Practice Nurse Incentive Payments (PNIP) Advisory Committee
  • Medicare Compliance
  • Indigenous Health
  • GP Roundtable
  • DHS - Large Practice Project
  • Nurses in General Practice (NiGP) Project
  • RACGP Advocacy & Support (GPAS)
  • National Standards Committee  – SGP Standards Committee 
  • Australian Telehealth Advisory Committee
  • Stakeholders Consultative Committee